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Why does the inbox show 10 emails (unread) but no new ones appear when i click to open.

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This is a new problem after 2 years using firefox email.

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Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird queue. This question currently is in the Firefox queue for answers.