Thunderbird Community Forum

Thunderbird causes my machine to 'hang' from time to time,

1. often for up to a second and usually a number of times in quick succession on each ocasion. Sometimes this happens frequently - say every 5 or 10 minutes - sometimes only after an hour or more since the past occurrance.

2. My machine hangs completely - nothing will work, mouse, keyboard, sound, other apps etc. If I happen to be typing (into any app - including Thunderbird - when this happens, input ceases, the cursor freezes and - if the problem persists for a second or two, Windows reports "[app] is not responding"

3. I cannot be certain, but I believe the problem occurs whilst messages are being retrieved.

This is a very serious problem as it means that I can never leave TB running as the problems it causes are not acceptable.

4. This means I cannot deal with incoming messages without periodically re-starting TB - which is an utter PIA.

I am running Win 11 Professional on a 2-year old machine with 64 Gb of memory. I have run TB in Troubleshoot mode, I have confirmed that the problem occurs regardless or whatever other apps are running (or none) and I have proven conclusively that no other app causes any kind of similar problem.

Looking forward yto hearing if others have had the same issue and what can be done about it.

Hi, I had/have an IMAP account at my ISP Host, with TB connecting to.

There has been a number of occasions where I have used the Servers IMAP copy of emails as a back up, and from memory am sure that when connecting a fresh client, all emails/folders etc updated and down loaded from the server > client, in fact nothing got deleted on either side, and both sides synced.

My host (Fasthosts - I will name and shame) deleted my whole IMAP account by mistake.

They hastily re-instated just the package but all the emails had been wiped from the server.

I did though have a full copy of all emails on my TB IMAP client.

When I reconnected my client to the server after the re-instatement, i expected my clients emails to upload to the server, but instead they 'vanished' - and I have nothing but empty folders.

Am I able to recover any of these emails from my client, ie are they sitting in a file/folder still ??

TB has restarted a number of times since, and I fear the folder may have been compacted, but I cannot be sure.

Thoughts appreciated.

I have about a dozen accounts with over 50 folders, most with a matching filter. About 100k messages, taking up about 1G of disk space. All but one account is merged under my Inbox to have fewer duplicate In/Draft/Sent boxes eating up window space. I'm using 152.0.1 (aarch64) Release branch on a Mac OS X 26. All are POP accounts on a DreamHost server.

At some point it started to show the draft message on every email, which means on incoming as well. I've had this phenomenon for years.

Recently filtering has started to not automatically run on some emails forcing me to run the filters manually. I've run the repair folder options which does not seem to make any difference.

Since switching to macOS 26 it also does not allow me to move Thunderbird child windows, they simply show up on the default location. But that's for another ticket.

I can't send emails from my Thunderbird account. I am however receiving them. Using IMAP. All server settings appear to be correct. Error message reads " Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.stackmail.com timed out. Try again." What's going wrong?

I have followed all instructions I can find through many searches online but cannot get my outlook email to configure in Thunderbird. First, I have no option to chose OAuth2 even though I have deleted any outlook passwords, email accounts, and Thunderbird is up to date. I have received so many error messages I cant keep track. Bottom line, all my other email accounts configure find except for outlook. Any help would be appreciated Steven Pecoraro

When I try to send a message I get the following error message: An error occurred while sending mail: Outgoing server(SMTP) error. The server responded: Cannot connect to SMTP server 209.71.208.9 (209.71.208.9.25) connect error10060 How do I fix this?

Sometimes a search term will pull up many emails I need to sift though, like in the case where it's a common word, like permit. I was searching the term "permit" for building permit emails and got many unrelated emails that were more recent with permit in the email body. I am able to quickly skim and see these are unrelated but the limiting factor is only ten results per page. When I click load more, takes a few moments to load. I was unable to find any way to change this. How can it be done? Should be possible, it's doesn't affect Mozilla's processing because everything is done locally on my machine. I would much rather 100 results to load or to load indefinitely.

Additional question: on that search term, many unrelated emails came up as mentioned before. When I searched the same term in gmail in my internet browser, only relevant emails came up. Why is this? How do I improve the thunderbird search?

After Thunderbird 152.0.1 Windows x64 lost its mind:

* my main calendar
* not allow recreation from backup data
* would not load profile

I had no option but to remove and reinstall.

Local Folders has 4 non-removeable folders Drafts - XXxxxx, Sent, Trash and Outbox that were not there in the past 20 years.

I've been using TB for many years, and without warning, when it tries to down load my mail from the Proton mail server, it says it can't find the folder "Inbox". I've tried to "repair" that folder a couple times unsuccessfully. I've restarted the TB program a couple times, but nothing changes. The error shows up on the bottom "instruction line". I've gone through all my settings and find nothing amiss. Not sure where to go from here. -- Just noticed that I had about 80 emails in that Inbox folder that are now missing completely. Normally, I move read emails to there respective folders, and leave important ones in the Inbox for followup. One significant note here, is I'm still using Win 7 premium. So far it hasn't been a problem. Thanks a bunch, Gerald

Please let me know if it is safe to remove the older version of Thunderbird in the Installed Apps list. I also question whether the size of the app in the list is accurate; 250 GB seems quite enormous in a 500 GB hard drive. Thanks, Hans

Thunderbird Version 152.0 Manjaro KDE Plasma 6.6.5 Kernel 6.18.36-1-MANJARO (64-bit) Graphics Platform Wayland ThinkPad T420

Successfully added monthly-repeating event for the first day of each month beginning at 00:00 hour with duration 0:00. These events correctly appear in another calendar (Google). This also shows there is no confusion between 'monthly' and '4-weekly'.

In Thunderbird's Calendar display, these events do not appear in day, week- and month-view modes, when the first of the month is the first day to be displayed. When the first of the month is positioned further into that view-mode's display then that repeating-event is correctly displayed.

The above happens in Thunderbird's Safe Mode with all add-ons disabled.

Many thanks PS. I am unable to report a bug in Bugzilla due to having lost login-credentials.

I'm trying to move from Windows to Linux without downloading all my imap messages again. What I've tried: 1. Install tbird on Linux, create new profile. 2. Close tbird. 3. Using Linux file manager,

 - delete contents of new profile folder
 - copy contents of old profile folder into new folder
 - delete Compatibility.ini in the copy

4. Open tbird with -p (profile manager)

I've tried twice with different results. The first time at step 4 I started offline. Thunderbird opened will all my previous tabs open, except that all the internet tabs reported connection failure - as expected. Under account settings, both local folders and my gmail account reported the correct (new, linux) path. When I went online and completed the gmail OAuth dialog thunderbird reported an inbox summary folder error, and deleted all the imap mbox files. I closed and restarted tbird- which failed with a crash dump. the terminal window reported successful minidump creation- the file manager showed the minidump file at zero size.

I repeated the process (recreating the original unmodified profile). This time at step 4 I started online, and tbird never opened- it generated the crash dump immediately.

Two questions: 1. Is it possible to transfer an imap profile and avoid re-downloading all the old messages? 2. What am I doing wrong that I'm getting the crash dumps?

Windows: [Compatibility] LastVersion=147.0_20260108190847/20260108190847 LastOSABI=WINNT_x86_64-msvc LastPlatformDir=C:\Program Files\Mozilla Thunderbird LastAppDir=C:\Program Files\Mozilla Thunderbird

Linux: [Compatibility] LastVersion=140.12.1_20260628021646/20260628021646 LastOSABI=Linux_x86_64-gcc3 LastPlatformDir=/initrd/mnt/dev_save/Thunderbird-portable64/thunderbird64 LastAppDir=/initrd/mnt/dev_save/Thunderbird-portable64/thunderbird64

I have just re-started my problem when this system crashes again. For 3 weeks I have sent reports of sites being crashed. The has not been any changes. It happens when on web site and also when using E-mail. HELP!