Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

All of a sudden my homepage (www.rr.com) will not open in Firefox. It will in IE. How do I fix this?

washley1
washley1
more options

I have had Firefox for years. Recently my homepage will not open. It opens on IE, but I like Firefox much better. I use www.rr.com as my homepage. I get a message that says the site is temporarily down, but Road Runner denies there is any problem, and it does open in IE. What do I need to do?

I have had Firefox for years. Recently my homepage will not open. It opens on IE, but I like Firefox much better. I use www.rr.com as my homepage. I get a message that says the site is temporarily down, but Road Runner denies there is any problem, and it does open in IE. What do I need to do?

Vahaolana nofidina

Many sites issues can be caused due to cookies that created while we browse. To fix this problem, first clear the cookies(files that temporarily created while browsing ). To clear these temporary files and cookies,

1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history. 2. Under "Time range to clear", select "Everything". 3. Now, click the arrow next to Details to toggle the Details list active. 4. From the details list, check Cache and Cookies and uncheck everything else. 5. Now click the Clear now button.

After that check with the home settings in Tools> options> General. Then reopen the Mozilla. Did this fix your problems? Please report back to us.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

Vineetha Viswan
Vineetha Viswan
more options

Vahaolana Nofidina

Many sites issues can be caused due to cookies that created while we browse. To fix this problem, first clear the cookies(files that temporarily created while browsing ). To clear these temporary files and cookies,

1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history. 2. Under "Time range to clear", select "Everything". 3. Now, click the arrow next to Details to toggle the Details list active. 4. From the details list, check Cache and Cookies and uncheck everything else. 5. Now click the Clear now button.

After that check with the home settings in Tools> options> General. Then reopen the Mozilla. Did this fix your problems? Please report back to us.