How can I re-link firefox to sync account if I haven’t paired another device yet?
I synced the pc to the firefox server but before I pair another device I had to reinstall firefox with a clean installation. How can I connect to the account that I've created for the synchronization without having any other device to give me codes? Thanks
Vahaolana nofidina
You need three things to connect a "new device" to your Sync account.
- Username = email address you used when you first setup Sync
- Password for that account.
- Sync Key / Recovery Key
If you are missing any of those three things, you won't be able to recover your data from the Sync Server.
Hamaky an'ity valiny ity @ sehatra 👍 1All Replies (4)
Vahaolana Nofidina
You need three things to connect a "new device" to your Sync account.
- Username = email address you used when you first setup Sync
- Password for that account.
- Sync Key / Recovery Key
If you are missing any of those three things, you won't be able to recover your data from the Sync Server.
Dear the-edmeister, thanks for answering. Since I don’t have any other device synced how can I find a Sync or a Recovery Key? Thanks in advance.
That "key" is in Firefox on devices linked with that Sync account. Since you only had one device setup, and have completely removed Firefox from that device your Sync key is gone. Without that key your data is useless, it is the encryption algorithm for your data while that data is off your devices.