Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I can't install your browser. I get a screen that prompt to install as user when I input my username & password nothing happens.

  • 1 valiny
  • 1 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i cor-el

more options

My laptop is running Windows 7. When I click the installer it gives me a pop-up asking to run as Administrator/current user. I only have 1 profile/user on this system. When I input my username & password, nothing happens.

My laptop is running Windows 7. When I click the installer it gives me a pop-up asking to run as Administrator/current user. I only have 1 profile/user on this system. When I input my username & password, nothing happens.

All Replies (1)

more options

Is that an UAC prompt?

Try to run the Firefox installer as Administrator (right-click firefox.exe: Run as Administrator).

You may need to disable your anti-virus software temporarily if you keep having problems.