Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

when I type in a url, the enter key is not recognised so site wont load

  • 1 valiny
  • 6 manana an'ity olana ity
  • 8 views
  • Valiny farany nomen'i cor-el

mafisher
mafisher
more options

When I type a url or paste in one and hit enter, the enter key is not recognised and nothing happens. it wont load. If I use a bookmark and click on a saved url that will load automatically. Have uninstalled and reinstalled firefox and it hasn't resolved the problem.

When I type a url or paste in one and hit enter, the enter key is not recognised and nothing happens. it wont load. If I use a bookmark and click on a saved url that will load automatically. Have uninstalled and reinstalled firefox and it hasn't resolved the problem.

Vahaolana nofidina

That issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your system details show that toolbar in the user agent as AskTbARS/3.11.3.15590

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Hamaky an'ity valiny ity @ sehatra 👍 2

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Vahaolana Nofidina

That issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your system details show that toolbar in the user agent as AskTbARS/3.11.3.15590

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).