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I am getting the "Thunderbird is already running, I hbut is not responding. The old Thunderbird process must be closed to open a new window." Recommended solutions are not working

  • 2 valiny
  • 0 manana an'ity olana ity
  • Valiny farany nomen'i susan

I have followed all the other recommendations with, no luck. I am on Windows 11 and use Eset virus software. Thunderbird is not listed as running it Task Manager, and there is no Profile.lock (think that was what it was called) in the profile directory, and I have deleted the existing profiles and recreated it. I have uninstalled and reinstall Thunderbird, and I have rebooted my computer. I am frustrated and concerned I will loose saved emails and my address book! Help.

I have followed all the other recommendations with, no luck. I am on Windows 11 and use Eset virus software. Thunderbird is not listed as running it Task Manager, and there is no Profile.lock (think that was what it was called) in the profile directory, and I have deleted the existing profiles and recreated it. I have uninstalled and reinstall Thunderbird, and I have rebooted my computer. I am frustrated and concerned I will loose saved emails and my address book! Help.

Novain'i susan t@

All Replies (2)

Since you mention Eset, have you tried temporarily disabling it to see if it's tying up a Thunderbird data file?

This doesn't quite fit your scenario but it's worth checking... Windows 10 and 11 have a feature called "Fast Startup" which does, indeed, make boot-up a little faster, but at the cost of not thoroughly cleaning up processes from the previous session. The consequence is that if something crashes and even if you reboot, the crashed program's process may still be running in the background! This could cause an "already running" error like what you see. IMO the feature creates more problems than it solves and I always turn it off. To do that:

To disable Fast Startup on Windows 11, use these steps:

- Open Control Panel. - Click on Hardware and Sound. - Click on Power Options. - Click the "Choose what the power button does" option. - Click the "Change settings that are currently unavailable" option. - Under the "Shutdown settings" section, UNcheck the "Turn on fast startup" option. - Click the Save changes button.

Novain'i Lin t@

Lin, Thank you for your response, I tried both suggestions, and neither worked. I am hoping someone has a solution. I really don't want to give up on Thunderbird, but if I can't find out where/how/why my PC thinks it is running I don't seem to have a choice.

Mametraha fanontaniana

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