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I can’t verify my account because the verification link you sent my me is broken

  • 3 valiny
  • 0 manana an'ity olana ity
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  • Valiny farany nomen'i James
  • Open

Many verification emails have been sent. None of the links work. It’s also next to impossible to find a way to reach you so my account doesn’t get deleted. Smh……..

Many verification emails have been sent. None of the links work. It’s also next to impossible to find a way to reach you so my account doesn’t get deleted. Smh……..

All Replies (3)

Can you login to the Mozilla Account via this web page?

Yes, i can log in. Another issue is i'm not consistently sent codes. Sometimes it sends, sometimes it doesn't.

If you were sent emails warning of Mozilla Account deletion if you do not log in to Mozilla Account.

You should be fine now if the Mozilla Account you are using to post in this thread is the same Mozilla Account the warnings were sent about as it should be considered active now.

https://support.mozilla.org/en-US/kb/mozilla-account-deletion-inactivity

Also if you have Mozilla Account issues then there is a contact form link at https://support.mozilla.org/en-US/questions/new/mozilla-account as this is listed on top at Ask a Question > Mozilla Account.

Novain'i James t@

Mametraha fanontaniana

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