Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

We’ve made the tough decision to shut down Monitor Plus on December 17, 2025. This means the data broker scan and automated removal service will no longer be available for Monitor Plus and Privacy Protection Plan customers. For more information, see the article Monitor Plus is shutting down – what you need to know.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks & Passwords all gone

  • 1 valiny
  • 0 manana an'ity olana ity
  • Valiny farany nomen'i Denys

more options

I have no idea what happened, but i was changing settings on my PC and suddenly i was logged out and all my browser data, bookmarks, passwords etc were gone. I dont know if i clicked the wrong button or what but everything is gone. I still have my data on my phone, and can access my passwords and such but I dont know how to get the browser data from my phone onto my PC

Please, I have many important passwords and bookmarks that I need to be able to recover.

I have no idea what happened, but i was changing settings on my PC and suddenly i was logged out and all my browser data, bookmarks, passwords etc were gone. I dont know if i clicked the wrong button or what but everything is gone. I still have my data on my phone, and can access my passwords and such but I dont know how to get the browser data from my phone onto my PC Please, I have many important passwords and bookmarks that I need to be able to recover.

Vahaolana nofidina

Hi there,

I would first suggest checking the Firefox Profiles folder. If one of the profiles there contains your data, you'll be able to easily switch to it. For more details, see Recover user data missing after Firefox update.

If that doesn't solve your problem, you should be able to sync your data (including passwords and bookmarks). See How do I set up Sync on my computer

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

more options

Vahaolana Nofidina

Hi there,

I would first suggest checking the Firefox Profiles folder. If one of the profiles there contains your data, you'll be able to easily switch to it. For more details, see Recover user data missing after Firefox update.

If that doesn't solve your problem, you should be able to sync your data (including passwords and bookmarks). See How do I set up Sync on my computer

Novain'i Denys t@

Mametraha fanontaniana

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.