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Cannot change billing method

  • 2 valiny
  • 0 manana an'ity olana ity
  • 54 views
  • Valiny farany nomen'i aomcan

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing information". See also screenshot attached. The arrow keeps turning and I cannot select anything on this web page to change my billing method.

Cheers Olaf

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing information". See also screenshot attached. The arrow keeps turning and I cannot select anything on this web page to change my billing method. Cheers Olaf
Sarin'efijery napaingotra

Vahaolana nofidina

Closed because I took the question to the relay support team.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

Vahaolana Nofidina

Closed because I took the question to the relay support team.

Mametraha fanontaniana

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