
Problems retrieving all my stuff after I had to reinstall Firefox, frustrated!
I rarely used the Mozilla.org site. Use Firefox for about the last 20yrs, love you guys. Logged onto my Win10 laptop, 22Aug2025, about 7pm GMT+1, clicked on Firefox icon, got a little update window, it flashed, disappeared, did not seem to fully update, the screen came on for about 5sec, a flash. Then error messages each time I tried to go onto Firefox. First time this ever happened. When I reinstall I had to spend hours trying to get SYNC to retrieve my passwords, and bookmarks. Also a first, never had this problem previously. Now my history is gone as well as all the sites saved to my Firefox Home Page. What is going on? Also, these messages, I cannot find them in my ACCT. They just do not show up. If anyone answered me, I cannot find the replies. Were you hacked?
All Replies (1)
Hi Isa
Just to clarify, were you updating Firefox or reinstalling Firefox when this happened?