Appearance reverts to cards view every day and I must reset daily to table view. Can we sort out this glitch?
Appearance reverts to cards view every day and I must reset daily to table view. Can we sort out this glitch?
All Replies (5)
Is this a daily issue, or if you shut down and restart the same thing happens? If this reset happens every time, I believe the issue is that the prefs.js file in the profile isn't being allowed to update. That may be caused by an antivirus program or a VPN, or it might be that the file is read-only. You can check that by clicking help>troubleshootinginformation, scroll down to 'profile folder' and click 'open folder' and the prefs.js file will be one of the files listed there in the profile. If you see more than one, that may indicate a problem.
Help/Troubleshooting Info, Profile Folder, Open Folder, close TB, delete or rename session.json, restart TB a few times and see if the layout is preserved. A different method is needed for the MS Store version.
sfhowes said
Help/Troubleshooting Info, Profile Folder, Open Folder, close TB, delete or rename session.json, restart TB a few times and see if the layout is preserved. A different method is needed for the MS Store version.
Jane is your problem solved?
Wayne Mery said
sfhowes said
Help/Troubleshooting Info, Profile Folder, Open Folder, close TB, delete or rename session.json, restart TB a few times and see if the layout is preserved. A different method is needed for the MS Store version.Jane is your problem solved?
I am at release 140.2.1esr (32-bit) and this behavior just started for me. Not sure if it was on the last update but very recently (2 weeks). No anti-virus changes and this never happened before.
Performed the above numerous times to no avail.
dd_tirc said
Wayne Mery said
sfhowes said
Help/Troubleshooting Info, Profile Folder, Open Folder, close TB, delete or rename session.json, restart TB a few times and see if the layout is preserved. A different method is needed for the MS Store version.Jane is your problem solved?
I am at release 140.2.1esr (32-bit) and this behavior just started for me. Not sure if it was on the last update but very recently (2 weeks). No anti-virus changes and this never happened before.
Performed the above numerous times to no avail.
my problem was the pref.js file was read-only. Not sure why but all is good now as documented here:
https://support.mozilla.org/en-US/questions/1528183#answer-1763338
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