
Thunderbird randomly stops responding while I'm trying to write a message.
Thunderbird has worked fine for me for years on my Windows 10 Pro machine. The computer works perfectly otherwise--and has a large amount of RAM. But a few weeks ago, Thunderbird started freezing (stops responding) at some point while I'm writing a message.
What happens is that I'll start to write an e-mail message in Thunderbird, and at some random point (from a few seconds to a few minutes) it will stop adding what I'm typing, and soon the text that it was showing grays out. It will then say Thunderbird has stopped responding, and I have no other choice than to close Thunderbird. I have no way of saving or recovering the message I had been typing--very frustrating!
As a partial work-around, I found that if I click on "Save" every time I add a little more to the message I'm trying to write, then at least when I restart Thunderbird I can go to Drafts and recover the message (as it was the last time I clicked "Save").
Thunderbird still works fine for all other functions (reading received messages, etc.). It only has the stopping responding problem randomly when I'm trying to write a message. It can happen while I'm typing--or during a pause between writing sentences. And the timing of the problem is very random and variable (from almost immediate to a few minutes). I tried running Thunderbird in Safe mode, but the problem was the same...
I always keep up with Thunderbird updates. Currently, I'm using version 140.1.1esr.
Can you give me any help with a solution? This problem is maddening!
Thank you,
Vincent Andrunas
All Replies (3)
Vincent, Is this still happening to you? What version are you using?
Hello, Wayne--and thanks for your response!
And yes; the problem is still there... I just wrote a moderately long e-mail message reply to a friend, and after writing for several minutes, Thunderbird stopped responding. Fortunately, I had been doing "Saves" every minute or so, and was thus able to retrieve a saved Draft with all but the last sentence or so--so not a lot was lost. But it's still maddeningly annoying and inconvenient!
The timing seems very random--sometimes (like this evening) I can write for a minute or a couple of minutes before the program stops responding--but other times, it stops after just a second or two! I wish I knew how to fix it!
You asked which version of Firefox I'm using... It was 140.1.1esr (but I've now just seen that it says a new update is available, so I updated it to 140.2.0esr).
Thanks for any help you can give me...
Vincent
Try this, Vincent:
- go to TB menu > Settings > General
- scroll all the way down and click the 'Config editor' button on the right
- click 'Accept the risk and continue'
- search for accessibility.force_disabled > change the value to 1 > click the check mark
- restart TB