
Emails are corrupted (bitdefender)
Can anyone help me? I cannot read my messages any more. The information is not in text file, everything is in HTML..thus I cannot read my messages.
Novain'i Wayne Mery t@
All Replies (8)
Hello
do you have Bitdefender on your PC ? It seems the problem is due to bitdefender .
I have the same problem as you. Search the forum with illisible tag and you will fond other peopole who have the same problem.
Best Regards
Hello Isabelle
I do have Bitdefender for a long time and I had no problems before.
But I use Mailwasherpro to be aware that I can visualize any email before calling Thunderbird.
Under Mailwasher Pro..I can see the message in text mode without any problem.
I am going to inquire with bitdefender if there is a problem.
Others seem to have the same problem as I do reading new messages. Thanks anyway
If I uninstall Bitdefender completely and reboot then the issue has gone and thunderbird is getting emails properly.
I want to use Bitdefender so deleting it is not a solution. Does anyone have any ideas about how to make Bitdefender and Thunderbird work properly together. The AI bot in chat with Bitdefender says it could be antispam but the settings seem to be on or off with no other settings. I am not convinced and dont want to reinstall Bitdefender until there is a proper solution.
Hi There I use MAILWASHERPRO to filter any unwanted emails before calling Thunderbird. This software lets me read the text message without any problem.
But when I activate Thunderbird I get unreadable HTML. I do have Bitdefender but it has always worked.
As you, I am not deleting BITDEFENDER as it protects me from hackers. I will also wait for a proper solution from Thunderbird.
If I use my server email system...no problem there!
Novain'i Robert Bijoux t@
I uninstalled Bitdefender but my emails are still not working properly. A message I sent to another of my mail accounts inserted hypertext links throughout the message.
Robert Bijoux said
I am going to inquire with bitdefender if there is a problem.
Robert, there is in fact a major problem.
In Bitdefender -> Protection -> Online Threat Prevention -> toggle off the setting Encrypted web scan. Restart computer and Thunderbird.
Are new messages better?
If not, then Help > Troubleshoot Mode better?
Solution update posted at 8:48 Eastern time (12:48 UTC) Thursday by Alexlandru_BD, an admin at bitdefender, "The developers reverted the changes made in the last signature update and this should do the trick until a permanent fix is deployed. Just click on update in systray and reboot once completed. But keep in mind this change is being rolled out gradually, so it may not reach everyone at the same time.." More details at https://www.reddit.com/r/Thunderbird/comments/1mo693n/comment/n8ammvq/