Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.
Natao arisiva

it doesn't load anything

Justin Reyes

For a few days now, the interface has been blank, and when I close it and reopen it, I get an error saying, "The Inbox summary file at luis2@purelymail.com cannot be opened. There may be a disk error, or the full path is too long."

For a few days now, the interface has been blank, and when I close it and reopen it, I get an error saying, "The Inbox summary file at luis2@purelymail.com cannot be opened. There may be a disk error, or the full path is too long."

All Replies (1)

Hola Pruebe iniciar el Thunderbird en el "modo de resolución de problemas" desde el menú Ayuda. Si continua el problema deberá reparar la carpeta de correos previamente realice un copia de seguridad: https://support.mozilla.org/es/kb/perfiles-de-thunderbird#w_donde-se-almacena-mi-perfil

Saludos