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Login into m'y account fails on Windows but works on Android

  • 2 valiny
  • 0 manana an'ity olana ity
  • 17 views
  • Valiny farany nomen'i SM

SM
SM
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Hello, Login into my firefox account works on Android but, with the same username and password, fails on Windows 11 with the error message " Something went wrong..." I would appreciate getting your help to fix this issue. Thank you and regards.

Hello, Login into my firefox account works on Android but, with the same username and password, fails on Windows 11 with the error message " Something went wrong..." I would appreciate getting your help to fix this issue. Thank you and regards.

Vahaolana nofidina

Hello,

Please try clearing cookies and site data for https://accounts.firefox.com/ and also running Firefox in the Troubleshoot Mode. Does it help?

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

Denys
Denys
  • Top 10 Contributor
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Vahaolana Nofidina

Hello,

Please try clearing cookies and site data for https://accounts.firefox.com/ and also running Firefox in the Troubleshoot Mode. Does it help?

Helpful?

SM
SM Tompon'ny fanontaniana
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Hello Denys. I followed your advises and after several attempts, the problem disappeared. It was driving me crazy... Thank you very much for your help!

Helpful?

Mametraha fanontaniana

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