Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.
Voavaha Natao arisiva

Sync and save data

Firefox ho an'i iOS Sync configuration
remotesolitude replied
Barry Broughton
Barry Broughton

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold my iPhone over the code. Suggestions appreciated.

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold my iPhone over the code. Suggestions appreciated.
remotesolitude
remotesolitude
Hamaky an'ity valiny ity @ sehatra

Vahaolana Nofidina

You have to Stop Syncing first. Once you tell your phone to Stop Syncing, then where your name/email address was will appear the Scan and Sync. Just figured it out myself. No idea what to do if you’re trying to sync one phone and two computers…

All Replies (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi Barry

Do you see your name or email address in the Firefox for iOS menu? If so, select that to see the Firefox Sync options.

erik.dossier
erik.dossier

I have this problem too, and when trying the above solution I am able to see the connected laptop in the list, but there is no option to scan the QR code and sync.

remotesolitude
remotesolitude

Vahaolana Nofidina

You have to Stop Syncing first. Once you tell your phone to Stop Syncing, then where your name/email address was will appear the Scan and Sync. Just figured it out myself. No idea what to do if you’re trying to sync one phone and two computers…