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Thunderbird crashes daily with pop accounts on Xubuntu (bug 1891962)

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  • Valiny farany nomen'i Wayne Mery

The crashes are happening daily, and lately more than once a day. I'm using Thunderbird 128.6.0esr (64 bit) on a desktop PC running Xubuntu 24.04.1 LTS. There are about a dozen accounts that get mail automatically from POP servers. The crashes happen when TB is running in the background, or on another dessktop, or minimized. I'm using a new profile created a few weeks ago because the old profile folder had grown very large. This problem did not occur with the old profile.

Here are the most recent crash report IDs: bp-ee9dfb2e-52e0-40b1-a26e-1de2a0250122 46 minutes ago bp-89c99656-b58a-47fc-a2be-c40c50250121 8 hours ago bp-90c851b2-981f-4e3c-b8f3-96ecd0250121 1 day ago bp-1dd4e625-0aa7-4c8e-9ab4-2cdfa0250120 2 days ago

The crashes are happening daily, and lately more than once a day. I'm using Thunderbird 128.6.0esr (64 bit) on a desktop PC running Xubuntu 24.04.1 LTS. There are about a dozen accounts that get mail automatically from POP servers. The crashes happen when TB is running in the background, or on another dessktop, or minimized. I'm using a new profile created a few weeks ago because the old profile folder had grown very large. This problem did not occur with the old profile. Here are the most recent crash report IDs: bp-ee9dfb2e-52e0-40b1-a26e-1de2a0250122 46 minutes ago bp-89c99656-b58a-47fc-a2be-c40c50250121 8 hours ago bp-90c851b2-981f-4e3c-b8f3-96ecd0250121 1 day ago bp-1dd4e625-0aa7-4c8e-9ab4-2cdfa0250120 2 days ago

Novain'i Wayne Mery t@

Vahaolana nofidina

Given that you have pop accounts, this sounds like Bug 1891962.

There is currently no solid solution, but some users report it helps to increase+stagger the interval check time for new messages for each account, or turn off automatic check for all but one account.

The bug title is Crash in [@ mozilla::dom::Console::ShouldProceed] with autocheck for new mail enabled of pop account, javascript console is dying during console.info()

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (3)

Vahaolana Nofidina

Given that you have pop accounts, this sounds like Bug 1891962.

There is currently no solid solution, but some users report it helps to increase+stagger the interval check time for new messages for each account, or turn off automatic check for all but one account.

The bug title is Crash in [@ mozilla::dom::Console::ShouldProceed] with autocheck for new mail enabled of pop account, javascript console is dying during console.info()

Many thanks Wayne. Your suggestion to stagger the intervals for accounts to automatically check mail worked. I also discontinued automatic mail checks for about half of my accounts. One small glitch - crashes continued, but stopped for good after a reboot. Now Thunderbird is back to being perfectly stable.

Thanks for the confirmation