Thunderbird is crashing. [@ nsMsgXFViewThread::RemoveChildHdr ]
Thunderbird has crashed three imes in one day:
Crash Reports for the Last 3 Days Report ID Submitted bp-9c6073e7-09c0-4e42-b775-1ceba0231222 2 minutes ago bp-48791da4-8c79-4313-b918-d2b990231221 7 hours ago bp-0c940712-2c05-475a-b9ca-358280231221 9 hours ago
この投稿は Wayne Mery により に変更されました
すべての返信 (6)
I see a rather old bug, which has received more and more attention over time. https://bugzilla.mozilla.org/show_bug.cgi?id=646168
As best I can see there are still not steps to reliably reproduce the bug, even after 11 years so a developer can make a fix and test it.
What is apparent is there appears to be a correlation between using the unified folder view and using Shift +Delete to delete mail perhaps while reading mail in a new window.
Do those things sound like what you were doing when if crashed?
The report indicates McAfee is the antivirus. I would remove (not disable) McAfee or run Windows in safe mode to see if it is the cause.
sfhowes said
The report indicates McAfee is the antivirus. I would remove (not disable) McAfee or run Windows in safe mode to see if it is the cause. https://support.mozilla.org/en-US/questions/994969
Antivirus might be a good starting point when nothing else is known. But I don't see evidence of it in this reporter's crash reports, no for other reports that I examined of https://bugzilla.mozilla.org/show_bug.cgi?id=646168
Wayne Mery said
sfhowes said
The report indicates McAfee is the antivirus. I would remove (not disable) McAfee or run Windows in safe mode to see if it is the cause. https://support.mozilla.org/en-US/questions/994969Antivirus might be a good starting point when nothing else is known. But I don't see evidence of it in this reporter's crash reports, no for other reports that I examined of https://bugzilla.mozilla.org/show_bug.cgi?id=646168
The TelemetryEnvironment in the reports shows McAfee (see picture).
Craig, Does https://bugzilla.mozilla.org/show_bug.cgi?id=646168#c23 help you reproduce the issue?
Good catch. I would expect to see McAfee in the Modules list, which is where I had looked.