Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox shows as my signed in browser on my google account

  • 7 valiny
  • 1 manana an'ity olana ity
  • 16 views
  • Valiny farany nomen'i Paul

SZ
SZ
more options

Hi team mozilla. I have a Samsung Galaxy Note 10 lite and previously i was using mozilla firebox browser on my phone and i logged in my google account on mozilla firefox too but after even logging out my google account from mozilla browser it still shows Firefox as 'Browsers you're signed in on' on my google account connected device which is my phone (Samsung Note 10 lite) even after factory resetting my phone it still shows me this but now i don't have even firefox installed on my device yet but it still shows firefox as my connected device's browser. Please help me with this.. Also see the screenshot attached. Thanks!

Hi team mozilla. I have a Samsung Galaxy Note 10 lite and previously i was using mozilla firebox browser on my phone and i logged in my google account on mozilla firefox too but after even logging out my google account from mozilla browser it still shows Firefox as 'Browsers you're signed in on' on my google account connected device which is my phone (Samsung Note 10 lite) even after factory resetting my phone it still shows me this but now i don't have even firefox installed on my device yet but it still shows firefox as my connected device's browser. Please help me with this.. Also see the screenshot attached. Thanks!
Sarin'efijery napaingotra

All Replies (7)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

What version of Firefox for Android are you using on that device?

SZ
SZ Tompon'ny fanontaniana
more options

Hi right now haven't even installed firefox on my device but still it is showing me that firefox is signed in on my device. I RESET my device to default settings but still it's showing firefox as a signed in browser on my google account with this device.

SZ
SZ Tompon'ny fanontaniana
more options

Hi right now haven't even installed firefox on my device but still it is showing me that firefox is signed in on my device. I RESET my device to default settings but still it's showing firefox as a signed in browser on my google account with this device.

Seburo said
Hi What version of Firefox for Android are you using on that device?
Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

That icon is not a recent copy of Firefox - the icon and branding has been changed over a year ago.

Have you downloaded any apps from outside of the Google Play Store?

SZ
SZ Tompon'ny fanontaniana
more options

Seburo said
That icon is not a recent copy of Firefox - the icon and branding has been changed over a year ago. Have you downloaded any apps from outside of the Google Play Store?

No i didn't install any app from outside of google play store..

SZ
SZ Tompon'ny fanontaniana
more options

SZ said

Seburo said
That icon is not a recent copy of Firefox - the icon and branding has been changed over a year ago. Have you downloaded any apps from outside of the Google Play Store?

No i didn't install any app from outside of google play store..

I even checked logging in from other google account on firefox and the icon of firefox is still the same.. i don't think this is an issue of icon..

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I looked into this and I think I know what is happening.

This does not show that you have Firefox installed, but that you are signed into your Firefox Account (the one you use to ask a question here) on that device.