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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Cannot send messages

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  • 1 manana an'ity olana ity
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  • Valiny farany nomen'i edelman_b

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Hi,

Since update to Thunderbird I cannot send messages. I get the error message in attached screenshot.

Screenshot of my SMTP settings attached.

Mail provider: TPG ISP: TPG Firewall version: Windows Antivirus software and version: AVG Antivirus Free 20.7.3140 (build 20.7.5568.597) Operating system and version: Windows 10 Thunderbird version: 78.2.2 (32-bit)

Thanks, Brad

Hi, Since update to Thunderbird I cannot send messages. I get the error message in attached screenshot. Screenshot of my SMTP settings attached. Mail provider: TPG ISP: TPG Firewall version: Windows Antivirus software and version: AVG Antivirus Free 20.7.3140 (build 20.7.5568.597) Operating system and version: Windows 10 Thunderbird version: 78.2.2 (32-bit) Thanks, Brad
Sarin'efijery napaingotra

Vahaolana nofidina

change startTLS to none and see how that goes. My understanding is TPG actually suggest no connection encryption.

Hamaky an'ity valiny ity @ sehatra 👍 0

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Vahaolana Nofidina

change startTLS to none and see how that goes. My understanding is TPG actually suggest no connection encryption.

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That fixed it, many thanks Matt!