Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Normal procedure doesn't clear cookies/site data. How to remove remaining MB?

  • 3 valiny
  • 1 manana an'ity olana ity
  • 46 views
  • Valiny farany nomen'i FredMcD

more options

I open Firefox after starting my computer. Go to Options > Privacy & Security > Clear History > Everything (with ALL options selected) > Clear Now It appears to clear the history Go to Options > Privacy & Security > Cookies and Site Data > Clear Data > Check Cached Web Content (27.6 MB) > Clear It appears to clear the cookies and data HOWEVER, the Privacy & Security page still indicates 27.6 MB remain cached as shown in the attached image I do not have any sites listed in Manage Data or Manage Permissions How can I remove this remain 27.6 MB? Thanks in advance for any advice. Cheers HelpaNoob

I open Firefox after starting my computer. Go to Options > Privacy & Security > Clear History > Everything (with ALL options selected) > Clear Now It appears to clear the history Go to Options > Privacy & Security > Cookies and Site Data > Clear Data > Check Cached Web Content (27.6 MB) > Clear It appears to clear the cookies and data HOWEVER, the Privacy & Security page still indicates 27.6 MB remain cached as shown in the attached image I do not have any sites listed in Manage Data or Manage Permissions How can I remove this remain 27.6 MB? Thanks in advance for any advice. Cheers HelpaNoob
Sarin'efijery napaingotra

Vahaolana nofidina

Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above, and remove the folder.


https://addons.mozilla.org/en-US/firefox/addon/empty-cache-button/ Empty Cache Button by mvm Cache clearing made easy. One click.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (3)

more options

Vahaolana Nofidina

Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above, and remove the folder.


https://addons.mozilla.org/en-US/firefox/addon/empty-cache-button/ Empty Cache Button by mvm Cache clearing made easy. One click.

more options

That did the trick! Thank you for the quick response. Cheers

more options

Glad to help. Safe Surfing.