We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Can't download messages after automatic upgrade

  • 4 valiny
  • 3 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i christ1

more options

After automatic update of Thunderbird Beta on my desktop, I cannot download any new mail messages. Server times out. I can send messages, but not receive. Receiving works fine on my laptop. I rebooted desktop with no improvement. So I reloaded Thunderbird 60.4.0 (32-bit). Still does not download any mail. Am using Windows 10 Pro for workstations with automatic updates.

After automatic update of Thunderbird Beta on my desktop, I cannot download any new mail messages. Server times out. I can send messages, but not receive. Receiving works fine on my laptop. I rebooted desktop with no improvement. So I reloaded Thunderbird 60.4.0 (32-bit). Still does not download any mail. Am using Windows 10 Pro for workstations with automatic updates.

Vahaolana nofidina

When your problem is fixed can you mark the topic as 'Solved' please? Thank you.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (4)

more options

I reset thunderbird exception in Norton Security. No affect. I can send email but not receive. The settings are identical on my laptop where I can send and receive. This happened after an automatic update. No message since that time has been downloaded. I am using POP. When I request to connect to server it says connecting and then the green bar on lower lower right hovers near full for a long time. Nothing happens.

more options

Needed yet another reboot. Now is working. Thanks.

more options

Vahaolana Nofidina

When your problem is fixed can you mark the topic as 'Solved' please? Thank you.