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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thunderbird keeps asking me to sign in with Google, but won't let me click "Next" to go to entering my password.

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  • 1 manana an'ity olana ity
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  • Valiny farany nomen'i christ1

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This is a new install on my laptop. Almost everything on my office PC synched up on the laptop except T-bird. I loaded it and it found my credentials but it keeps asking me to sign in with Google. I enter my User ID and click next but nothing happens. What am I doing wrong or what is T-bird not doing?

jbacinti

This is a new install on my laptop. Almost everything on my office PC synched up on the laptop except T-bird. I loaded it and it found my credentials but it keeps asking me to sign in with Google. I enter my User ID and click next but nothing happens. What am I doing wrong or what is T-bird not doing? jbacinti

Vahaolana nofidina

What is your version of Thunderbird?

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (3)

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My guess is your anti virus / firewall is assisting in the sign in process by blocking it.

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Nope. Removed all anti-virus stuff; same result. Any other ideas? It's a Windows 8.1 machine I inherited.

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Vahaolana Nofidina

What is your version of Thunderbird?