Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Nakatona sy natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thunderbird permanently frozen, how to fully uninstall?

  • 1 valiny
  • 1 manana an'ity olana ity
  • 18 views
  • Valiny farany nomen'i Matt

chef23
chef23

I previously asked for help on my frozen thunderbird was instructed to try booting it in safe mode with networking enabled. However I couldn't get any internet connection to work while doing this. I decided the easiest thing would be to uninstall and reinstall, but when I reinstalled, the program is exactly the way it was before, and still has all my information, so how do I do complete uninstall to prevent this?

I previously asked for help on my frozen thunderbird was instructed to try booting it in safe mode with networking enabled. However I couldn't get any internet connection to work while doing this. I decided the easiest thing would be to uninstall and reinstall, but when I reinstalled, the program is exactly the way it was before, and still has all my information, so how do I do complete uninstall to prevent this?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor

I suggest you continue the discussion in your original thread.

https://support.mozilla.org/en-US/questions/1222768