Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.
Solved Natao arisiva

entire organization unable to connect to email server

Thunderbird Hafa
amyhughes replied 8 taona lasa
amyhughes
amyhughes

Users at one site all report that they are not receiving email, and they receive a timeout trying to send email.

Their internet connection is fine. I am able to install Thunderbird on a server at their location, set up an account and read and send email. All of the workstation email accounts simultaneously stopped working.

I can remotely control some of these machines, and on the one I tried, they were not asked for a password when they started thunderbird (they normally are asked).

I verified that the server settings are correct for the machine I connected to, though that was not a promising approach as all workstations stopped working simultaneously.

I have no idea where to look. Any suggestions?

Users at one site all report that they are not receiving email, and they receive a timeout trying to send email. Their internet connection is fine. I am able to install Thunderbird on a server at their location, set up an account and read and send email. All of the workstation email accounts simultaneously stopped working. I can remotely control some of these machines, and on the one I tried, they were not asked for a password when they started thunderbird (they normally are asked). I verified that the server settings are correct for the machine I connected to, though that was not a promising approach as all workstations stopped working simultaneously. I have no idea where to look. Any suggestions?

All Replies (1)

amyhughes
amyhughes Tompon'ny fanontaniana

Vahaolana Nofidina

And just like that, it started working again.

I'm going to mark this as resolved, but if anyone wants to suggest a reason this might happen I'd be grateful.

Novain'i amyhughes t@