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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.
Natao arisiva

Safe money Run error Failed to run Protected Browser. Reason: Protected Browser response timed out. Please try again. Open website in current window

WestEnd replied
Swammy1836

I have Kapersky Anti Virus & when I go to amazon It usually takes me to Safe Money Protected Browser. Now it goes to IE Microsoft Edge page. FF Is my Default browser. How do I fix this problem? Safe money Run error

Failed to run Protected Browser. Reason: Protected Browser response timed out. Please try again. Open website in current window Settings

Thank you

I have Kapersky Anti Virus & when I go to amazon It usually takes me to Safe Money Protected Browser. Now it goes to IE Microsoft Edge page. FF Is my Default browser. How do I fix this problem? Safe money Run error Failed to run Protected Browser. Reason: Protected Browser response timed out. Please try again. Open website in current window Settings Thank you

All Replies (1)

Put this way Kaspersky isn't a A/V that I would use if it is intercepting your Amazon payments. I find this troubling to say the least. I don't use or need something like Safe Money protector Browser to do my Amazon transactions. If I were you I get rid of Kaspersky knowing the fact it wants you to use their so called money protected Browser makes me even more suspicious of what it is doing.