Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I am finding it difficult to send emails using the prescribed smtp server for a specific email server

  • 2 valiny
  • 1 manana an'ity olana ity
  • 18 views
  • Valiny farany nomen'i Ramanahv

Ramanahv
Ramanahv
more options

I have this problem only with one email provider, that too for sending mails only. I can receive mails. But, when I send mails using the smtp setting the email server provider has given, the system says that it has sent the mail. But, the mails don't reach the intended recipient. The email service provider tells me that the setting I am using is correct. But, when I use a different smtp server to send (emails from this email), I am able to send them without any problem. Is there anyway I can check and find out whether the problem is with my setting in Thunderbird or with the email service provider.

I have this problem only with one email provider, that too for sending mails only. I can receive mails. But, when I send mails using the smtp setting the email server provider has given, the system says that it has sent the mail. But, the mails don't reach the intended recipient. The email service provider tells me that the setting I am using is correct. But, when I use a different smtp server to send (emails from this email), I am able to send them without any problem. Is there anyway I can check and find out whether the problem is with my setting in Thunderbird or with the email service provider.

All Replies (2)

Gnospen
Gnospen
more options

You could log smtp with a cmd-file. Open notetab and insert:

set NSPR_LOG_MODULES=smtp:5 set NSPR_LOG_FILE=%USERPROFILE%\Desktop\smtp.log "%ProgramFiles(x86)%\Mozilla Thunderbird\thunderbird.exe"

Save it as make-smtp-log.cmd close Tbird and double click on this cmd-file. Tbird will start, send a message, close Tbird

On your desktop there should be a file smpt-log open it in notetab.

Ramanahv
Ramanahv Tompon'ny fanontaniana
more options

Thank you. I will try this.