Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes

  • 1 valiny
  • 2 manana an'ity olana ity
  • 63 views
  • Valiny farany nomen'i cor-el

daegona
daegona

Ive tried all troubleshooting steps that Firefox provides and I'm still getting this crash. Its Kaseya Live Connect that is crashing.

Ive tried all troubleshooting steps that Firefox provides and I'm still getting this crash. Its Kaseya Live Connect that is crashing.

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

The current Firefox 41 version is 41.0b9, so you are a few versions behind (Beta updates twice a week). Try to update to the latest version.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also: