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Cannot log in to Facebook

pcntt.9988

Since I switched my main browser to FireFox, I cannot log in to my Facebook account. It said

Access blocked: This app's request is invalid

You can't sign in because this app sent an invalid request. You can try again later, or contact the developer about this issue. Learn more about this error If you are a developer of this app, see error details. Error 400: redirect_uri_mismatch

Is there anything in the setting I could change to log in to my account here?

Since I switched my main browser to FireFox, I cannot log in to my Facebook account. It said Access blocked: This app's request is invalid You can't sign in because this app sent an invalid request. You can try again later, or contact the developer about this issue. Learn more about this error If you are a developer of this app, see error details. Error 400: redirect_uri_mismatch Is there anything in the setting I could change to log in to my account here?

All Replies (1)

Hi,

Sorry you experience that. Here are some standard troubleshooting steps that may resolve the issue:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon in the left part of the address bar.
    • If ETP is enabled, try disabling it.
  2. If the problem is not fixed, try clearing Firefox cache.
  3. If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  4. If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.

Does any of the above help? Looking forward to your update on how it goes!

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