WHITELISTING

I want a clear, succinct answer on the process of whitelisting an incoming email address. I can find none in the Help threads on this subject. How do I whitelist an ema… (read more)

I want a clear, succinct answer on the process of whitelisting an incoming email address. I can find none in the Help threads on this subject. How do I whitelist an email address? I have an incoming email address that I receive emails from daily and it just mysteriously stopped coming to my inbox. I checked with the sender by phone, who said that nothing changed from their end.

Asked by pierreblume Prieš 1 valandą

Last reply by pierreblume Prieš 12 minučių

Thunderbird Calendar

When opening the calendar on a Mac with an M processor, it takes a terribly long time for the ball to stop spinning, on a Mac with an Intel processor it works quickly and… (read more)

When opening the calendar on a Mac with an M processor, it takes a terribly long time for the ball to stop spinning, on a Mac with an Intel processor it works quickly and normally. Does anyone have a solution?

Asked by nd6kw9w929 Prieš 17 minučių

emails missing after moving the folder

I moved my work email (sub)folders within Thunderbird after adding a new work email account (Pop3). After that I found that some of the subfolders are missing alltogether… (read more)

I moved my work email (sub)folders within Thunderbird after adding a new work email account (Pop3). After that I found that some of the subfolders are missing alltogether and some of them are empty, the emails that were in that folder are not there anymore, and nor in the original folder where it was first located. When showing the size of the folder it shows e.g. 14.7 MB even though it sais "0" messages. It looks like the messages are still there but they are not showing.

And now every time I try to move a message into a subfolder, or delete a message, I am getting an error message about some error writing to some specific folder failing when compacting, and whether there is sufficient disc space.

But there is still 150 GB of free space on the C drive

The I have to shut down Thunderbird and restart it because non of the folders show any messages anymore.

Any idea what is happening here ?

Asked by koenwentink Prieš 21 minutę

Importation d'une liste de contact d'Outlook à Thunderbird

Bonjour Je souhaite utiliser la messagerie Thunderbird et transférer ma liste de contacts de mon ancienne messagerie Outlook (dernière version). J'ai suivi la procédure e… (read more)

Bonjour Je souhaite utiliser la messagerie Thunderbird et transférer ma liste de contacts de mon ancienne messagerie Outlook (dernière version). J'ai suivi la procédure en exportant le fichier au format "csv" puis en l'important dans la messagerie Thunderbird mais la liste des nouveaux contacts ainsi crée est inutilisable. Les champs sont mélangés et aucun de ceux proposés dans Thunderbird ne correspondent à ceux de l'ancienne messagerie. Est il possible d'avoir une solution pour transférer dans le bon format cette liste de contacts et pourvoir l'utiliser dans ma messagerie Thunderbird que je souhaite désormais utiliser. Je vous remercie par avance si vous pouvez me donner quelques explications.

Asked by danielpadoin Prieš 24 minutes

Importation d'une liste de contact d'Outlook à Thunderbird

Bonjour Je souhaite utiliser la messagerie Thunderbird et transférer ma liste de contacts de mon ancienne messagerie Outlook (dernière version). J'ai suivi la procédure e… (read more)

Bonjour Je souhaite utiliser la messagerie Thunderbird et transférer ma liste de contacts de mon ancienne messagerie Outlook (dernière version). J'ai suivi la procédure en exportant le fichier au format "csv" puis en l'important dans la messagerie Thunderbird mais la liste des nouveaux contacts ainsi crée est inutilisable. Les champs sont mélangés et aucun de ceux proposés dans Thunderbird ne correspondent à ceux de l'ancienne messagerie. Est il possible d'avoir une solution pour transférer dans le bon format cette liste de contacts et pourvoir l'utiliser dans ma messagerie Thunderbird que je souhaite désormais utiliser. Je vous remercie par avance si vous pouvez me donner quelques explications.

Asked by danielpadoin Prieš 24 minutes

Sequence of too many copies of what I write in the inbox

Dear sirs, I'm Portuguese, I'm in Portugal and the text is a Google Translate translation. I have been using Thunderbird for many years and I am grateful and satisfied wi… (read more)

Dear sirs, I'm Portuguese, I'm in Portugal and the text is a Google Translate translation. I have been using Thunderbird for many years and I am grateful and satisfied with the program but... .... a few months ago I had to reinstall it on my computer and since then an "anomaly" has been happening that I can't solve or find a solution in the help on your website. It's like this.... When I start typing a message, Thundirbird starts a sort of "backup" intermittently presenting a copy of what I'm typing in the inbox at every moment. and on the other hand it doesn't record anything in the drafts folder. Example: If I take, say, 5 minutes to prepare an email, in my inbox I will have ten or more copies of the email I am preparing. I have already reinstalled and searched all your support and I cannot resolve this annoying situation. Can you help? I will be grateful. Rogerio Freire

Asked by freiroma Prieš 42 minutes

Adding a gmail account to Thunderbird on Mac with OAuth2 not working

My company is switching to gmail and I rely on Thunderbird, so I need to add the account. I've followed instructions correctly, as best I can tell, but I'm sure I'm missi… (read more)

My company is switching to gmail and I rely on Thunderbird, so I need to add the account. I've followed instructions correctly, as best I can tell, but I'm sure I'm missing something. No emails are loading. I'm on Thunderbird 128.7, MacOS Sequoia 15.3.

Asked by BSmitty Prieš 2 valandas

Dragging messages from inbox to subfolder problem

Hi all, After the latest update, "dragging" messages from the inbox display to a sub-folder causes the message to disappear. The message shows being dragged, disappear fr… (read more)

Hi all, After the latest update, "dragging" messages from the inbox display to a sub-folder causes the message to disappear. The message shows being dragged, disappear from the Inbox folder, but does not show in the chosen sub-folder. I have now lost? quite a few important messages because of that.

Help please??? Nic

Asked by nicvrensburg Prieš 3 valandas

TB 128.6.1esr (64-bit) fails update

Hello, I have Thunderbird 128.6.1esr (64-bit) running on a new Gateway Windows 11-Home computer. Thunderbird does the download for the new version but when it tries to in… (read more)

Hello, I have Thunderbird 128.6.1esr (64-bit) running on a new Gateway Windows 11-Home computer. Thunderbird does the download for the new version but when it tries to install the download it says "Installation Failed". Help and or Fixes to this will be greatly appreciated.

Also:

I have manually downloaded TB 128.7.0 to my laptop but don't know if installing it over TB 128.6 will work without messing up my mailboxes or settings.

Thanks to all very much, Cheers, Vinman52

Asked by vinman52 Prieš 4 valandas

ouverture compte gmail existant

je cherche à utiliser un compte gmail ainsi que zimbra free existants les deux restent bloqués au moment "verification du mot" de passe et tout se bloque pouvez vous m'ai… (read more)

je cherche à utiliser un compte gmail ainsi que zimbra free existants les deux restent bloqués au moment "verification du mot" de passe et tout se bloque pouvez vous m'aider . j'ai la derniere version de thunderbird merci

Asked by michelfavarin Prieš 6 valandas

Last reply by michelfavarin Prieš 6 valandas

Mozilla Thunderbird do not start - incomplette udpate

Dear support. Mozilla Thunderbird do not start. Instead of start program the message appear: "For finishing update Thunderbird program is neccessary to restart computer.… (read more)

Dear support. Mozilla Thunderbird do not start. Instead of start program the message appear:

"For finishing update Thunderbird program is neccessary to restart computer. Do you want to restart now?"

Then I choose YES, and after restart nothing change.

Asked by Peter Mikulášek Prieš 11 valandų

Crashes Thunderbird EXCEPTION_ACCESS_VIOLATION_READ Bug 1891962

New Computer--4 days old Have downloaded Thunderbird (twice, the latest version from Moz website) Thunderbird crashes whenever I leave the computer long enough for it to … (read more)

New Computer--4 days old Have downloaded Thunderbird (twice, the latest version from Moz website) Thunderbird crashes whenever I leave the computer long enough for it to go into sleep mode Crash reason: EXCEPTION_ACCESS_VIOLATION_READ Troubleshooting gives no answers Now running in Troubleshoot Mode having disabled add ons (none, I believe) Not much running on new computer yet--Avast, DuckDuckGo [I had a browser crash & needed to reload it on day 2 of machine's life (DuckDuck)...which might mean it is a machine issue rather than Thunderbird?...] Help! bp-4f000aa4-9396-4686-9338-49b190250203

Asked by laurie_macleod Prieš 1 savaitę

Last reply by laurie_macleod Prieš 11 valandų

Inconsistent Edit Mode in Contacts

I am using Thunderbird version 128.7.Oesr on an iMac running Sequoia 15.3. When trying to update a contact's information I'm finding some contacts allow for Edit Mode and… (read more)

I am using Thunderbird version 128.7.Oesr on an iMac running Sequoia 15.3. When trying to update a contact's information I'm finding some contacts allow for Edit Mode and other contacts do not even display the Edit button as an option. I've tried Troubleshooting mode, but have the same issue. Any advice would be much appreciated. Thanks, Ron

Asked by R.HYMAN Prieš 1 dieną

Last reply by R.HYMAN Prieš 15 valandų

Thunderbird email account Login to account failed

I suddenly cannot receive new messages, for the last 5 days I didn't change anything (in fact was out of town) but now I get an Error that says "Login to account _______… (read more)

I suddenly cannot receive new messages, for the last 5 days I didn't change anything (in fact was out of town) but now I get an Error that says "Login to account ________ failed. Login to server mail.nctvocom with username ________ failed."

Asked by T7 Prieš 19 valandų

Unable to Select All the addressee in a new email window

I'm using the latest version of Thunderbird on my MacBook Pro laptop computer. When I compose a new email, I can no longer Select All the email addresses from Contacts. … (read more)

I'm using the latest version of Thunderbird on my MacBook Pro laptop computer. When I compose a new email, I can no longer Select All the email addresses from Contacts.

I was able to Select all the email addresses from the selected address book and then either click To or Bcc. The selected addresses would then go in the To or Bcc fields. It does not do this.

Any suggestions? Thank you.

Gordon

Asked by Gordon Cardona Prieš 19 valandų

Search

For several weeks I have been unable to search within certain emails i.e. Amazon, Jacque Lawson cards, Woot, etc. When I click within these emails to search for a specifi… (read more)

For several weeks I have been unable to search within certain emails i.e. Amazon, Jacque Lawson cards, Woot, etc. When I click within these emails to search for a specific item all I get is an"e" or an "i". I need (for example) to buy a specific item in Amazon but the email won't let me search for it. Extremely frustrating!!! I need to get this solved ASAP. Thank you. Linda Sullivan

Asked by Linda Sullivan Prieš 19 valandų

Message sync on office PC and Notebook

I keep copies of all messages on my imap server and office PC. I also have a notebook PC and installed Thunderbird to keep copies all messages. I need to free space on th… (read more)

I keep copies of all messages on my imap server and office PC. I also have a notebook PC and installed Thunderbird to keep copies all messages. I need to free space on the notebook. Can I change the "Synchronize all messages locally regardless of age" setting to "Synchronize the most recent" on the notebook without causing the imap server to delete my older messages?

Asked by michaelknoerzer Prieš 21 valandą

Number of MIME parts exceeds maximum permitted

I am trying to send a message with lots of MIME attachments from Thunderbird and I get this error message: "Number of MIME parts exceeds maximum permitted". Unhelpfully i… (read more)

I am trying to send a message with lots of MIME attachments from Thunderbird and I get this error message: "Number of MIME parts exceeds maximum permitted". Unhelpfully it does not say what the maximum is and I cannot find this information in Support. Anyone know what the maximum number of MIME attachments to an email is? Thanks in advance

Asked by moojanmomen Prieš 22 valandas

TBmobile doesn't react to qr code

I tried to activate TB for Android (128 beta) and TB for windows. I can create the QR code on my computer. When asked on Android to photograph the code, a window for the… (read more)

I tried to activate TB for Android (128 beta) and TB for windows.

I can create the QR code on my computer. When asked on Android to photograph the code, a window for the cam opens and i can see the code but Android does not react and there is no possibilityto manually take a photo of the code.

my phone: realme c55 (RMX3710) Android version: 14

Can anybody help??

Thanks

Joe

Asked by Joe Prieš 22 valandas