Thunderbird is not picking up emails from sympatico server

- What version of Thunderbird?

- What is your operating system?

- Is this an IMAP account or POP3?

- What error messages do you see? Please quote them precisely and in full. Screen shots would suffice.

- What Anti-Virus, other security software, or VPN do you use, if any?

Please confirm your server settings with Bell's recommended ones:

https://support.bell.ca/internet/email/how-to-use-bell-mail?step=5#step5

sorry for the delay:

Thunderbird 158.0.1 (64-bit) Windows 11 Pro 25H2 It was POP3 and didn't work, when I received no error message and no incoming emails at all. And when i tried to change it to IMAP by re-opening a new account, it wouldn't accept my password. AUTHENTICATION can't be verified. NORD VPN. Thanks. btw, my password works on the sympatico server if i go directly to the website, just not through thunderbird.

turn of Nord and I think your issue will disappear.