Firefox 커뮤니티 포럼

Running Windows 11 x-64. Mozilla Firefox splash screen does not load. Even after one hour, I can still see twelve, blank "boxes". There is a continuous, left-to-right, vertical, "windscreen-wiper-like" movement within each of the twelve boxes. I have uninstalled and reinstalled Mozilla Firefox, including a standalone installation. Sadly: this has not changed matters. Please see attached screenshot. Regards and thanks.

Firefox keeps telling me about a VPN, but I cannot find this or any way to use which corresponds to what I see on the screen. Help says "sign in with a Mozilla account", but I don't know what this means. Sign into what? Looking at the Mozilla site there is no way to register or create an account or tell if I already have one. I've signed up to emails etc but find no difference when I use Firefox. It qualifies - verions and UK - what am I missing?

So i have freshly installed firefox, every time i look up something on google i don't get any AI overviews, but when i use google in a private window google's ai overview works in there. what is going on? (keep in mind i have ublock origin activated on both windows but the ai only works in private mode where im not signed in)

I'm a bit puzzled here. Initially, I tried to use the new built-in VPN for only a single domain. That doesn't work at all. Until it does, I tried to get it through other ways. Containers don't work, private windows neither, they both just inherit the global VPN setting.

So I moved on to profiles. The web found me a Mozilla support topic that suggested to open about:profiles and create a new one. Did that, opened a window for it, but couldn't get it to reopen on any easy path, just through opening about:profiles and clicking one of the many buttons again.

Then I found another description that used the "Profiles" menu. Never seen that before (probably because the menu bar isn't visible by default). Created a new profile there, too, and opened it. After restarting Firefox, all was gone! My original profile with everything was totally inaccessible, like a full data loss. Google search AI in a Chrome browser helped me out and explained what I need to do (in about:profiles, select the old one as default, then restart) to get my environment back. After that I deleted all newly created profiles and then their directories again.

Started over with a new "new" profile and continued there. Now I wanted to activate the VPN in there. It asked me to log in again, which was a good sign because finally I got a Firefox window that didn't know about the other window. But then the next failure: I couldn't log in with my credentials because that profile was already used in the other window/profile. Again, they're not completely separated from each other and there's some hidden link between them.

So, do I need a new Firefox/Mozilla account only for a separate Firefox profile? I can happily use my one account on different devices but not on the same device? Can I unlink the main profile from my account again? I don't see a logout button anywhere, I'm just logged in invisibly.

I'm suppose to see a sparkle button, and I recall having seen it on my desktop, but it's disappeared. I do have accounts with both Anthropic and ChatGAPT, I'd like to access them from the side bar, not a tab. How do I get that sparkle button back?

https://bugzilla.mozilla.org/show_bug.cgi?id=2030039 Steps to reproduce:

   Open Firefox
   Enable Firefox VPN
   Go to VPN settings
   Try to add a domain to the exclusion list
   Attempt to use a wildcard (e.g., *.ru) or a regex pattern

Actual results:

The VPN only accepts exact domain names. Wildcards and regular expressions are not supported.

Expected results:

It should be possible to:

   Use wildcard patterns (e.g., *.ru) or regular expressions to exclude groups of domains
   Define more specific rules that override general patterns (e.g., exclude *.ru but allow a specific domain within that zone)

This would provide more flexible and practical control over VPN routing.

I am unable to turn VPN on or select a location. This appears to have started after the latest Foxfire update. Are there any steps I can take to correct this issue?

Since a long Time i see Advertisements with Mozilla VPN for free. For shure not a real VPN but ... all Sites that i open with Mozilla should be bether protected. I never found this option and i think its again for "selected" Users. So i am not good enough ?

I was logged out on my iphone's mozilla vpn, and when I tried to log back in, it requests a confirmation code that it never sends out. I tried to log in to my firefox account on my desktop as well, and it behaves the same. I never receive an email with a confirmation code.

When I start VPN, it brings me to a page to choose a subscription, but I have a yearly subscription paid in November 2025. Then my Mozilla account says I am logged on but when I click on the application icon I get a circular icon in the window with a cancel button underneath it. See attachment.

I am having problems with logging into the VPN app. I paid a one year renewal in November 2025 and have had access to the app for both logins that use this computer. It is an Apple M1 Macbook Air. On Wednesday, when I tried to connect, it sent me to a page to select a plan for payment.

https://www.mozilla.org/en-US/products/vpn/?utm_medium=vpn-client&utm_source=desktop-signup-flow&device_id=602c31e5c3e043c687df2d1e7fc17da1&flow_begin_time=1779492973967&flow_id=8baedf7abe0402e07ee2f21622b22c13e6f85621900a55935f3e1a2455c42d0c#pricing

Then when I tried to sign in again, it gave me the spinning circle shown in the attachment. It has now been a couple of days where I have not been able to use the app.

I do have access to the built-in VPN for one of my logins, but not for the other one. I have gotten replies from general support that told me to try the special support for VPN.

Barry

There are some articles that are biased with some real misinformation. One person has an experience and the author is purported to be an expert just because they have some degree with little or no relevance to real world people, just some niche group who would like to be considered mainstream. As much as I love the start page with some interesting articles, it seems most days lately, theories put forth as facts are out of touch with mainstream America.

I do NOT want to use ANY VPN services. Since you introduced this, or rather, forced it on me, my browsing experience has been terrible. How do I turn off VPN? There is no VPN icon on my topolbar despite what your instructions say.