Thunderbird 커뮤니티 포럼

Trying to report a bug in Thunderbird:

Subject: Missing message preview/snippet in Thunderbird 115 (Supernova)

Hello Thunderbird team,

I’ve been using Thunderbird 115 (Supernova) and noticed that the message list no longer shows a preview/snippet of the email body. In earlier versions, this was available as the “Message Preview Text” column, but in Supernova neither Table View nor Cards View currently display snippets.

For many users (myself included), having a one‑line preview of the message body is an important part of quickly scanning the inbox — it’s a feature Outlook and other clients provide, and it makes Thunderbird much more efficient to use.

Could you confirm if this feature is planned to return in a future release? If so, is there an estimated timeline? Even a rough idea would help us understand whether to wait for it or look for alternatives.

Thank you for all your work on Thunderbird — it’s a great project, and I appreciate the effort that goes into keeping it modern and usable.

"Login to server pop.verizon.net with username druckerm failed." I can't get my email anymore. I've tried entering in a new password, but that also fails. Thanks for your help, Marilyn

Msg "thunderbird rejects imap" and cannot understand check "password required" used thunderbird for 30 years and have contributed donations. Is states it is a thunderbird problem and we went over the setup together. Setup is correct.

Why are some emails unreadable when the dark theme is enabled, but completely legible when the light theme is enabled? 1st picture is the email with the dark theme enabled, 2nd picture is the same email with the light theme enabled.

Having sporadic problems with email. Several institutions tell me they have send me emails that I have never received. Trying to find out what could be the source of my problems. So many things to go wrong.

Use Thunderbird as my email client. Have 2 email accounts: username@outlook.com, username@gmail.com. I use the outlook account as my address, but everything that account receives is supposed to be forwarded by Outlook.com to the GMail account. Been set up this way a long time and seems to have been working.

Institution email > username@outlook.com (web) > username@gmail.com (web) > username@gmail.com account on Thunderbird

Have no idea if the problem is Outlook.com (web), GMail.com, or Thunderbird? How can I straighten all this out?

Thunderbird stopped working today. It won't download any messages, it wants me to enter a new password. I have the correct password and can log into my mail on wowway.net I did not touch anything, it just stopped working. All the POP settings are correct per wowway website. Should I uninstall it? It seems a new update was released on 11-12. When I opened it on 11-13, it didn't work. Please help. redacted@gmail.com

For the last month I have been unable to send outgoing messages from my Thunderbird program. Initially I also stopped receiving messages, but a local commputer technician helped resolve that. I can now receive messages but, if I try to send an email I still get this message: "Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: p-impout003.msg-pkvw.co.charter.net cmsmtp 68.235.43.158 blocked. Please see https:// www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1120." I have tried to resolve this through Spectrum and was told I would have to go to Thunderbird Support.

Please replyby: email: redacted@columbus.rr.com

              Phone: redacted
           or USPS: redacted

Thank you for any response Richard E. Hartle

I have 3 different email accounts on Thunderbird. All was working perfectly yesterday. Today, none of the email accounts can connect with their respective email servers. (Two are Verizon/AOL and one is gmail.) I have tried various fixes with no joy. At this point I give up. My email is very important in my life (I'm 81 years old) and Thunderbird is simply way too hard to fix with non-existent help. (Your Community help line is a joke unless you have technical knowledge. Nothing ever quite fits the problem so it is no help at all.)

One day my beloved T.Bird got wacked. I have 4 accounts. Only one was visible and all under folders incl spam and trash was gone. I found the other 4 accounts under "accounts". But that did not help me. I could not get them up and work. So I do hope you can help me to restore the bird to work on condition.

Please: Do answer me at the only working mail which is redacted@karma.dk. I use my telephone now, but that is not optimal. Cheers: Claus Pedersen from Denmark.

Thuderbird is failing the intial install and then does not allow me to import my previous thinderbird profile since it does not show all files in a directory of from another Mac M1 on my network where it is still functioning. See the following as some processing a failing in this listing.

If more information is needed then let me know otherwise I see if I have and the previous release and try to restore from there. Basic information is not in the system such mail accounts , message filter rules which I use heavily. I had four active mail accounts anw on two were found but was forcing me to logon into two of the four accounts.

Need a fix!!!!!

Application Basics Name Thunderbird Version 145.0 Build ID 20251112194829 Distribution ID Update Channel release User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:145.0) Gecko/20100101 Thunderbird/145.0 OS Darwin 24.4.0 Darwin Kernel Version 24.4.0: Wed Feb 26 20:16:09 PST 2025; root:xnu-11417.100.564.505.3~2/RELEASE_ARM64_T8103 Rosetta Translated false Multiprocess Windows 0/0 Fission Windows 0/0 Enabled by default Remote Processes 0 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode true Memory Size (RAM) 8.0 GB Disk Space Available 11.9 GB Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account1 (imap) imap.aol.com:993 3 10 smtp.aol.com:465 3 10 true smtp.aol.com:465 3 10 false account2 (none) Local Folders 0 3 account3 (imap) imap.aol.com:993 3 10 smtp.aol.com:465 3 10 true Libraries Library Status Expected minimum version Version in use Path RNP (OpenPGP) OK 0.17.1 0.17.1.MZLA.145.0.botan /Applications/Thunderbird.app/Contents/MacOS/librnp.dylib OTR Failed to load. OTR chat encryption will not work. - - - Calendar Settings Home Name Value Name Type storage Disabled true Username URI Refresh Interval Read-only Suppress Alarms Cache Enabled iMIP Identity id1 iMIP Disabled iMIP Account Organizer Id Force Email Scheduling Popup Alarms Supported Alarms on Invitation Supported Max Alarms Per Event Attachment Supported Max Categories Privacy State Supported Priority Supported true Event Supported Task Supported Local Time Supported UTC/GMT Supported Auto-Scheduling Supported Home Name Value Name Type storage Disabled true Username URI Refresh Interval Read-only Suppress Alarms Cache Enabled iMIP Identity id1 iMIP Disabled iMIP Account Organizer Id Force Email Scheduling Popup Alarms Supported Alarms on Invitation Supported Max Alarms Per Event Attachment Supported Max Categories Privacy State Supported Priority Supported true Event Supported Task Supported Local Time Supported UTC/GMT Supported Auto-Scheduling Supported Crash Reports for the Last 3 Days Report ID Submitted Remote Processes Type Count Add-ons Name Type Version Enabled Location ID System theme — auto theme 1.4.2 true app-builtin default-theme@mozilla.org Dark theme 1.3.1 false app-builtin thunderbird-compact-dark@mozilla.org Light theme 1.3.1 false app-builtin thunderbird-compact-light@mozilla.org Legacy User Stylesheets Active false Stylesheets No stylesheets found Graphics Features Compositing WebRender (Software) Font Visibility Debug Info macOS PlatformmacOS 15.4.0 Asynchronous Pan/Zoom wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info - WebGL 1 Driver Renderer WebGL is currently disabled. WebGL 1 Driver Version - WebGL 1 Driver Extensions - WebGL 1 Extensions - WebGL 2 Driver WSI Info - WebGL 2 Driver Renderer WebGL is currently disabled. WebGL 2 Driver Version - WebGL 2 Driver Extensions - WebGL 2 Extensions - Target Frame Rate 60 GPU #1 Active Yes Vendor ID 0x106b RAM 0 Diagnostics AzureCanvasBackend skia AzureContentBackend skia AzureFallbackCanvasBackend skia CMSOutputProfile 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 Display0 3840x2160@0Hz scales:2.000000|2.000000 DisplayCount 1 Window Device Pixel Ratios 2 Font Visibility Debug Info macOS PlatformmacOS 15.4.0 WebGPU Default Adapter [object Object] WebGPU Fallback Adapter [object Object] Decision Log HW_COMPOSITING available by default blocked by runtime: Acceleration blocked by safe-mode OPENGL_COMPOSITING unavailable by default: Hardware compositing is disabled WEBRENDER available by default unavailable-in-safe-mode by runtime: Safe-mode is enabled WEBRENDER_COMPOSITOR available by default WEBRENDER_PARTIAL disabled by default: User disabled via pref WEBRENDER_SHADER_CACHE disabled by default: Disabled by default unavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS available by default unavailable by runtime: WebRender disabled WEBRENDER_ANGLE available by default unavailable by env: OS not supported WEBRENDER_DCOMP_PRESENT available by default disabled by user: User disabled via pref unavailable by env: Requires GPU process unavailable by runtime: Requires ANGLE WEBRENDER_SCISSORED_CACHE_CLEARS available by default WEBGPU available by default Blocklisted; failure code BLOCKLIST_FEATURE_FAILURE_WEBGPU_MACOS_26_REQUIRED HARDWARE_VIDEO_DECODING available by default HARDWARE_VIDEO_ENCODING available by default VP8_HW_DECODE available by default VP9_HW_DECODE available by default BACKDROP_FILTER available by default CANVAS_RENDERER_THREAD available by default ACCELERATED_CANVAS2D available by default blocked by env: Disabled by Software WebRender AV1_HW_DECODE available by default REMOTE_CANVAS disabled by default: Disabled via pref unavailable-no-gpu-process by env: Disabled without GPU process blocked by runtime: Platform not supported VP8_HW_ENCODE available by default VP9_HW_ENCODE available by default AV1_HW_ENCODE available by default GL_NORM16_TEXTURES available by default WEBGPU_EXTERNAL_TEXTURE available by default Media Audio Backend audiounit-rust Max Channels 2 Preferred Sample Rate 48000 Output Devices Name Group Vendor State Preferred Format Channels Rate Latency Mac mini Speakers builtin-internal-mic|spk Apple Inc. Enabled All default: F32LE, support: S16LE S16BE F32LE F32BE 2 default: 48000, support: 44100 - 96000 487 - 4568 RemotePCSound RemotePCSound IDrive Inc. Enabled None default: F32LE, support: S16LE S16BE F32LE F32BE 2 default: 44100, support: 44100 - 192000 14 - 4096 100012584 MTC Enabled None default: F32LE, support: S16LE S16BE F32LE F32BE 2 default: 48000, support: 32000 - 768000 103 - 4184 Input Devices Name Group Vendor State Preferred Format Channels Rate Latency RemotePCSound RemotePCSound IDrive Inc. Enabled All default: F32LE, support: S16LE S16BE F32LE F32BE 2 default: 44100, support: 44100 - 192000 14 - 4096 Environment Variables MOZ_APP_SILENT_START MOZ_CRASHREPORTER_RESTART_ARG_2 XRE_PROFILE_LOCAL_PATH MOZ_CRASHREPORTER_RESTART_ARG_1 -foreground MOZ_CRASHREPORTER_PING_DIRECTORY /Users/nicholasmraz/Library/Thunderbird/Pending Pings XRE_START_OFFLINE XRE_RESTARTED_BY_PROFILE_MANAGER XRE_PROFILE_PATH MOZ_APP_RESTART 1 MOZ_CRASHREPORTER_DATA_DIRECTORY /Users/nicholasmraz/Library/Thunderbird/Crash Reports XRE_BINARY_PATH MOZ_SAFE_MODE_RESTART MOZ_CRASHREPORTER_EVENTS_DIRECTORY /Users/nicholasmraz/Library/Thunderbird/Profiles/oy2zoc92.default/crashes/events MOZ_LAUNCHED_CHILD Important Modified Preferences browser.search.region US doh-rollout.home-region US extensions.lastAppVersion 145.0 idle.lastDailyNotification 1764095308 media.gmp.storage.version.observed 1 network.cookie.CHIPS.lastMigrateDatabase 2 places.database.lastMaintenance 1764095309 privacy.bounceTrackingProtection.hasMigratedUserActivationData true privacy.purge_trackers.date_in_cookie_database 0 privacy.trackingprotection.allow_list.hasMigratedCategoryPrefs true security.sandbox.content.tempDirSuffix 16eefcf8-c72e-4f41-a4f3-56949c7e68c8 storage.vacuum.last.index 0 storage.vacuum.last.places.sqlite 1764095308 Important Locked Preferences fission.autostart.session true media.utility-process.enabled true Places Database Accessibility Activated false Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.37 4.37 NSS 3.117 3.117 NSSSMIME 3.117 3.117 NSSSSL 3.117 3.117 NSSUTIL 3.117 3.117 Sandbox Content Process Sandbox Level 3 Effective Content Process Sandbox Level 3 Startup Cache Disk Cache Path /Users/nicholasmraz/Library/Caches/Thunderbird/Profiles/oy2zoc92.default/startupCache/startupCache.8.little Ignore Disk Cache false Found Disk Cache on Init false Wrote to Disk Cache false Internationalization & Localization Application Settings Requested Locales ["en-US"] Available Locales ["en-US"] App Locales ["en-US"] Regional Preferences ["en-US"] Default Locale "en-US" Operating System System Locales ["en-US"] Regional Preferences ["en-US"] Remote Debugging (Chromium Protocol) Accepting Connections URL Printing Modified print settings

Downloaded Thunderbird in Kubuntu. Transferred my yahoo mail account, can see and open the emails in the local folders but can not move email to any folder but trash out of inbox

We cannot loggon to our thunderbird e-mail account. we have used this for several years with no problems, now they want a password I've tried two that I thought were the right ones but no success, I am stuck and need help. Thank you.

I am having problems being able to send emails if Surfshark is activated. Been working with Surfshark for the last week or so. So far no luck. FYI: I do run Bidefender, AVG TuneUp and CCleaner. I have added an exception to Bitdefender. No changes to not being able to receive or send emails. None of my settings have changed in Surfshark or Thunderbird. Using Open VPN protocol and am getting a message all the time about Thunderbird trying to connect with connecting to imap.comcast.net and it just stalls there. If it does get sent, it does not get saved to the sent folder.

Also, at times when I close Thunderbird I have to go into task manager and delete before I can open it up again.  Any ideas?  Thanks

Installed Thunderbird 145 (64 bit) on my windows laptop and didn't add any add-ons or theme! I moved from outlook to thunderbird hoping to have a better experience. Aside connecting thunderbird to the mail server, I also converted my former .pst email file into thunderbird file so that I can have access to my former emails. I have problems with some emails that keep cropping in my mail box even though I delete them!! I keep removing them and / Or putting them in the trash but they keep coming!!!

My emails go out and in successively but this problem is giving me a headache and increasing the trash folder. Troubleshooting mode seems to fix it, but as soon as I restart thunderbird, those recurring emails come back!! pls advise what to do next??

Thank you.

Dear, I use my personnal account to contact you for a problem on my Professional Thunderbird mail box. I am using for my job a Professional Thunderbird mail box Version 140.4.0esr (64-bit). Before, I had to enter only the mail adress with password. Now, a double authentification with Microsoft Authenticator is required; but no mobile terminal is dedicated to this mail box so I cannot have access anymore. Do you have a solution ?

Thank you,

Best regards

Jean Salabelle

I have have had a Gmail address for a few years and have just created a new Gmail address, I am trying to copy about 20,000 emails from the original Gmail IMAP folders to local Thunderbird folders as a backup, and then copy them to the new Gmail address IMAP folders.

I have tried copying these in smaller amounts as suggested (between 200 and 500 at once) This seems to go well, however, when I have completed the task the original folder has a much higher amount of messages in it than the new one, so some messages are being lost along the way.

Is there a reliable method to do this, such as closing Thunderbird and then copying and pasting data held in the profile folder, or does it need to be done with Thunderbird running?

Many Thanks in advance

I have a problem. Without warning (and without any settings checked to do this) Thunderbird moved all my 2025 emails that were in the main Inbox (not in subfolders) to Archives within the Local Network section. This moved them off the server, so for me they effectively disappeared and I can't access them on my phone, New messages are now coming into the Inbox. It seemed to happen very quickly and suddenly with no warning. I am trying to move them back to the Inbox, but it is time consuming and unsafe and I do not know why it happened. It coincided with messages about Thunderbird needing to compact messages - something I hadn't yet agreed to and that message is still coming up. Thanks in advance of help.

Hello!

I have had a recurring problem of emails that have been read and moved into a folder for organization/safe keeping purposes being marked as unread again. This seems to be totally random as far as I can tell and we are talking about hundreds of emails. This might also be emails in my sent folder. I've just been selecting them and marking them as read, but this has been going on for months. It's not all the emails in that folder either, just some. I don't get it! Can you help?

Thanks, J

Have been using CompuServe.com for years suddenly logon password fails. is AOL (CompuServe.com) down right now works in a browser not in Thunderbird.

Please advise.