Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can not load duckduckgo ...Mozilla will not allow

  • 1 reply
  • 11 have this problem
  • 19 views
  • Last reply by cor-el

more options

Firefox could not install the search plugin from "https://addons.mozilla.org/firefox/downloads/latest/161972/addon-161972-latest.xml?src=dp-btn-primary" because an engine with the same name already exists.

Have duckduckgo addon with Mozilla with home computer, but it will not load here at the shop...why?

Thanks

Firefox could not install the search plugin from "https://addons.mozilla.org/firefox/downloads/latest/161972/addon-161972-latest.xml?src=dp-btn-primary" because an engine with the same name already exists. Have duckduckgo addon with Mozilla with home computer, but it will not load here at the shop...why? Thanks

All Replies (1)

more options

Do you see this plugin in the searchplugins folder in the Firefox profile folder?

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)