Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Random Freezes

  • 4 replies
  • 5 have this problem
  • 4 views
  • Last reply by fleamour

fleamour
fleamour
more options

My Open consistently crashes, for example, each time I try to access ZTE's Open eBay auction page. Is this normal? I notice a lot of crashing, should I push for warranty replacement?

My Open consistently crashes, for example, each time I try to access ZTE's Open eBay auction page. Is this normal? I notice a lot of crashing, should I push for warranty replacement?

All Replies (4)

Andrew
Andrew
  • Moderator
more options

Hi!

Could you explain what crashes? The browser? The phone? Could you also provide the link to the page that causes the crash?

Thanks!

fleamour
fleamour Question owner
more options

The browser crashes;

http://www.ebay.co.uk/itm/ZTE-Open-powered-by-Firefox-OS-3G-unlocked-smartphone-orange-eBay-exclusive-/171123860758?pt=UK_Mobile_Phones&hash=item27d7c6e516

At least when in eBay app. Just search for ZTE Open & click second entry. (This posted from my desktop tower.)

mluna
mluna
more options

Hi fleamour,

Sorry you are having this problem. Thanks for the link, I was able to reproduce this crash on my US ZTE Open, so I filed against the browser for it https://bugzilla.mozilla.org/show_bug.cgi?id=917034

We really appreciate your help to improve our v1.0 product!

-Michelle

fleamour
fleamour Question owner
more options

TBH the phone freezes up constantly in app. Have to power cycle at least 3 times a day.

ZTE eBay Open FxOS: 1.0.1.0 OPEN_EU_DEV_FFOS_V1.0.0B02 Firmware: V1.01.00.01.019.144 Hardware revision: P752D04B02 Platform version: 18

Modified by fleamour