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I cannot open downloads from the download box and they are not saving to the selected folder, can I open them somewhere else?

  • 3 replies
  • 19 have this problem
  • 22 views
  • Last reply by cor-el

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The download pop-up window save or cancel. At save the download begins with the download window monitoring the download. When the download is finished the right-click option is not accessible for "open". Double clicking the download does not open it. The file is not saving in the specified "Downloads" folder that I have selected in the options window. I just bought a DVD Decoder downloaded it and now I have to open it or I have to buy it again. Is there someway I can open the file? Mozilla 3.6.8 did not allow the Troubleshooter 1.1.a

The download pop-up window save or cancel. At save the download begins with the download window monitoring the download. When the download is finished the right-click option is not accessible for "open". Double clicking the download does not open it. The file is not saving in the specified "Downloads" folder that I have selected in the options window. I just bought a DVD Decoder downloaded it and now I have to open it or I have to buy it again. Is there someway I can open the file? Mozilla 3.6.8 did not allow the Troubleshooter 1.1.a

All Replies (3)

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Please update to Firefox 20.0.1 Update Firefox to the latest release, as Firefox 3.6 is not supported, it is insecure, and unstable. After updating please see if things work better.

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Hello, when you try Tylerdowner's reply make sure that you do not install Firefox using a limited Windows XP account, you need sp2 and above in your xp.

thank you

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It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See: