Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem to import bookmarks

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

more options

Well, I did the backup in json format. Only now can not import bookmarks. The message "Unable to process the backup file." I tried another file in the same format and it worked. What can be causing this?

Well, I did the backup in json format. Only now can not import bookmarks. The message "Unable to process the backup file." I tried another file in the same format and it worked. What can be causing this?

All Replies (1)

more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.