Hello Juliesims i will work on your problem for as long as i can to help you out when you are available contact me at jeremyeramian@gmail.com so we can discuss ways to fix the problem. and what download were you trying to get there is a list and i would like to try to narrow it down.

Workaround found!

Uninstall the WebEx plugin - you can do this from the control panel -> Add/remove programs or you can go the Cisco/WebEx support site

WebEx support/downloads https://support.webex.com/MyAccountWeb/supportUtilities.do?root=Tools

and find the "Meeting Services Removal Tool" which you download and run.

When you try to attend a meeting, the pre-meeting probe will determine that the plug-in is not present and will take you to a page that has two buttons Setup and Cancel. Click Cancel

1. On your way into the meeting the "in-line" install will successfully install the plug-in and you'll be put into the meeting.
2. Subsequent visits to a WebEx meeting will proceed normally since the pre-meeting probe will detect the presence of the plug-in