Mozilla Monitor website will be down for 2 hours starting 5/20/2025 at 6 AM PT. Visit our status site for updates.

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 4 not working with Javascript. Cannot close window. Any ideas?

  • 8 replies
  • 176 have this problem
  • 3 views
  • Last reply by Xircal

I first noticed the problem in my web site, but now in other sites. When I open a window and try to press the button to close it, it doesn't work. Code is: javascript:window.close(); It worked in previous version of Firefox but not since I loaded 4.0. I tried it in Explorer and it works fine.

I first noticed the problem in my web site, but now in other sites. When I open a window and try to press the button to close it, it doesn't work. Code is: javascript:window.close(); It worked in previous version of Firefox but not since I loaded 4.0. I tried it in Explorer and it works fine.

Chosen solution

It sounds like they need to update it to work with FF4.

There are some other extensions in the same flavour here which might provide an alternative: Google Toolbars

Oh, and can you click the "Helpful" button so that this post is flagged as solved please.

Read this answer in context 👍 4

All Replies (8)

Hi, I've noticed the same issue . But for me this happens if I use Print Preview first. JavaScript works just fine before using Print Preview. But the most interesting thing is that when using javascript:window.close(); after Print Preview all that happens is that the character set of the page changes. On the other hand the character set works properly only after Print Preview. Interesting...

See Advanced Javascript Settings

If you have QuickJS installed, make sure it doesn't show a split icon if you encounter the problem.

Modified by Xircal

Thanks. But I don't have that installed.

Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode If it works correctly in that configuration, then one of your add-ons is the culprit.

You're a genius! I started FF4 in safe mode and it worked without a problem. I restarted and one by one disabled my add ons. It seems to be Google Toolbar for Firefox. When that is disabled the javascript works fine. Should I try to find a newer Google Toolbar for FF4? Thanks for your help.

Chosen Solution

It sounds like they need to update it to work with FF4.

There are some other extensions in the same flavour here which might provide an alternative: Google Toolbars

Oh, and can you click the "Helpful" button so that this post is flagged as solved please.

Thanks to Xircal for the tip, I got mine working again. I found out through trial and error that the addon that was giving me problems was the flashgot addon, which, after reflection, I'm happy to give up to get the close.window to work!

That's interesting. I'll make a note of that.

You could also consider posting your discovery on the Add-ons forums / AMO Feedback if you have time: https://forums.mozilla.org/addons/

Thanks for letting us know in any event.