Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The back, forward, reload and stop buttons are greyed out, the address bar stays blank when I go to a website and firefox loads to a blank page, not my home page. There are 3 users on this computer and it only happens on one user.

  • 1 reply
  • 21 have this problem
  • 1 view
  • Last reply by carlytoo

more options

Firefox loads to a blank page, not my home page. When I click on the home button it takes me to the home page. The back, forward, refresh and stop buttons are greyed out and not usable. The webpage I am on does not show up in the address bar. If I type something into the address bar, that address stays there no matter what page I go to next.

Firefox loads to a blank page, not my home page. When I click on the home button it takes me to the home page. The back, forward, refresh and stop buttons are greyed out and not usable. The webpage I am on does not show up in the address bar. If I type something into the address bar, that address stays there no matter what page I go to next.

All Replies (1)

more options

Just upgraded to v4. It did NOT fix the problem.