Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New Tabs won't open

  • 4 replies
  • 9 have this problem
  • 1 view
  • Last reply by TonyE

more options

New tabs won't open when I click the icon. Previously I had no problems. Even after installing ver. 3.6.16 this persists.

New tabs won't open when I click the icon. Previously I had no problems. Even after installing ver. 3.6.16 this persists.

All Replies (4)

more options

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

more options

Thanks TonyE. I uninstalled Ask Toolbar and that solved it. I wasn't using the Toolbar but I first tried selecting it, then unselecting but that didn't work.

more options

How do I uninstall the ASK Toolbar? Regards

more options

There are a couple of places to check for the Ask toolbar: