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When using Firefox I cannot obtain Gmail in Standard View, only in HTML.

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  • Last reply by cor-el

jinjamiki
jinjamiki
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When using Firefox I cannot obtain Gmail in Standard View, only in HTML. It's OK in Chrome. How do I correct this? Firefox is my default browser.

When using Firefox I cannot obtain Gmail in Standard View, only in HTML. It's OK in Chrome. How do I correct this? Firefox is my default browser.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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That is usually an indication that some JavaScript aren't working properly on the Gmail site.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems