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How do I stop "Ask.com" coming up when I click on Firefox, when all I want (& used to always get) is Google?

Firefox
TXGuy replied
AnonymousUser
AnonymousUser

How do I stop "Ask.com" from appearing, when all I want is Google?

URL of affected sites

http://Google

How do I stop "Ask.com" from appearing, when all I want is Google? == URL of affected sites == http://Google

All Replies (1)

TXGuy
TXGuy

Some toolbars/search engines and other "extras" are included when downloading/installing free programs and add-ons from the internet. Watch for the "extras" and elect to not install those items.

First try to disable or uninstall the Ask.com Toolbar in Firefox via "Tools -> Add-ons -> Extensions". See: Disable or remove Add-ons.

In some cases, you may need to uninstall the Ask Toolbar using Windows Control Panel . See Cannot uninstall an add-on - Uninstall from Windows Add/Remove Programs.

You may need to reset your homepage. See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page

You may also need to reset preferences related to Ask.com via about:config, specifically the keyword.URL preference - -Open a new tab or window. -Type about:config in the URL/address bar and press the Enter key -If you see a warning, accept it (promise to be careful) -Filter = keyword.url -Right-click on the preference below the Filter, and choose Reset -Restart Firefox (File > Restart Firefox) See: http://kb.mozillazine.org/Keyword.URL for details.

See: http://kb.mozillazine.org/Problematic_extensions#Ask_Toolbar http://kb.mozillazine.org/Uninstalling_toolbars

Other Issues: to correct security/stability issues

Update Java: your ver. 1.6.0.17; current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java 1.6.0.10 and above; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6) (Windows users: Do the manual update; very easy.) See: Updating Java Do the update with Firefox closed.

Update Shockwave for Director: your ver. 10.1; current ver. 11.5.7.609 (important security update released 2010-05-11; see http://www.adobe.com/support/security/bulletins/apsb10-12.html) NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player. SAVE the installer to your hard drive (Desktop is a good place so you can find it). When the download is complete, exit Firefox (File > Exit), locate and double-click in the installer you just downloaded, let the install complete. IMPORTANT: I have found it wise to always restart your system after doing anything with Adobe products. See: Installing Shockwave