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I can't see the free VPN setup button

Agent virtuel replied
Barefootbp

I wanted to try the free Firefox VPN but I cannot see the setup button on the toolbar. The instructions say it should be top right, but it isn't there. I am using version 152.2.04 and am in UK and I have had the notification that it is available. Why can't I see it? Why can't I switch it on?

I have been using Surfshark, could this be part of the problem? I have tried switching it off but it makes no difference.

I wanted to try the free Firefox VPN but I cannot see the setup button on the toolbar. The instructions say it should be top right, but it isn't there. I am using version 152.2.04 and am in UK and I have had the notification that it is available. Why can't I see it? Why can't I switch it on? I have been using Surfshark, could this be part of the problem? I have tried switching it off but it makes no difference.

All Replies (1)

Hello

Those articles Use built-in VPN in Firefox https://support.mozilla.org/en-US/kb/built-in-vpn Unable to find the built-in VPN in Firefox https://support.mozilla.org/en-US/kb/unable-find-built-vpn-firefox

Otherwise, please, check, the preference, browser.ipProtection.enabled https://support.mozilla.org/en-US/questions/1578173

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