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can't find place where to enter recovery key

Firefox Recover data
Konstantina Papadea replied
sylnac
sylnac

I have Account Recovery Key , struggle how to use it in order to recover: passwords, bookmarks saved on fire fox Generated: Oct 13, 2025 [removed email by moderator] Debian 13 Xfce Version 4.20 GTK version 3.24.49 Karnel Version 6.12.94+deb13-amd64 Windowing System X11 CPU Intel Core i5-825OU CPU @ 1,60GHzx8 Memory 7,6 GiB GPU Mesa Intel UHD Graphics 620 (3,8GiB)

I have Account Recovery Key , struggle how to use it in order to recover: passwords, bookmarks saved on fire fox Generated: Oct 13, 2025 [removed email by moderator] Debian 13 Xfce Version 4.20 GTK version 3.24.49 Karnel Version 6.12.94+deb13-amd64 Windowing System X11 CPU Intel Core i5-825OU CPU @ 1,60GHzx8 Memory 7,6 GiB GPU Mesa Intel UHD Graphics 620 (3,8GiB)

Modified by Konstantina Papadea

All Replies (1)

Konstantina Papadea
Konstantina Papadea
  • Moderator
  • Top 10 Contributor
Mozilla Staff

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

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