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Thunderbird has become unresponsive

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  • Last reply by DoctorP

DoctorP
DoctorP
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Hello:

My Windows Thunderbird has become unresponsive, taking forever to connect to my various accounts. I suspect the problem is with my GMail account--which is not my primary account--is causing the problem, but I am unable to un-sync GMail's All Mail folder.

I was able to get into troubleshooting mode, but TB was still unresponsive.

I have copied the profile in question to my Linux machine, with TB V140.4.0esr, to try to repair the profile, but the problem is recurring there as well.

Is there a way to manually edit the profile file(s) to remove the GMail account from Thunderbird?

Any insights would be much appreciated.

Thanks

DrP

Hello: My Windows Thunderbird has become unresponsive, taking forever to connect to my various accounts. I suspect the problem is with my GMail account--which is not my primary account--is causing the problem, but I am unable to un-sync GMail's All Mail folder. I was able to get into troubleshooting mode, but TB was still unresponsive. I have copied the profile in question to my Linux machine, with TB V140.4.0esr, to try to repair the profile, but the problem is recurring there as well. Is there a way to manually edit the profile file(s) to remove the GMail account from Thunderbird? Any insights would be much appreciated. Thanks DrP

Modified by DoctorP

All Replies (2)

Wayne Mery
Wayne Mery
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https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems has an ordered list of things for you to try.

DoctorP
DoctorP Question owner
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Thanks Wayne. I'll give this a try.

P

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