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Cannot get messages from Mozilla Thunderbird

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  • Last reply by nancy36

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Hi!

I can't get messages from my Thunderbird account. When I click "Get messages" nothing happens and it usually says "Done" on the bottom left corner. I have to use my domain's webmail account to get my e-mail and it only allows me to read it and delete junk.

I really would love to have my Thunderbird account working again as soon as possible.

Thanks so much, Nancy Pedersen

Hi! I can't get messages from my Thunderbird account. When I click "Get messages" nothing happens and it usually says "Done" on the bottom left corner. I have to use my domain's webmail account to get my e-mail and it only allows me to read it and delete junk. I really would love to have my Thunderbird account working again as soon as possible. Thanks so much, Nancy Pedersen

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Who is the mail provider? What server name, connection security and authentication method are found in Thunderbird Server Settings?

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mail.pedersendigital.com - Server Name STARTTLS Normal password Let me know if you need my login creds

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