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Certificate Manager

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  • Last reply by Paul

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Reviewing posts pertaining to SECURE CONNECTION FAILED and error code related to that message, one of the suggestions found on-line is to delete any listing from the Certificate Manager that is/may be a problem. However, NONE of those suggestions or discussions makes any mention about "how does one determine which listings those are?"

Relative novice here; was considering whether the "solution" was to merely delete all of the certificate listings, with the hope that the system would then repopulate what was necessary as time went on; some on-line information seems to indicate that to be not a good course of action . . . so my course of action has been to do nothing.

Question remains: how does one determine which listings can be deleted?

Thanks for any clarification.

Reviewing posts pertaining to SECURE CONNECTION FAILED and error code related to that message, one of the suggestions found on-line is to delete any listing from the Certificate Manager that is/may be a problem. However, NONE of those suggestions or discussions makes any mention about "how does one determine which listings those are?" Relative novice here; was considering whether the "solution" was to merely delete all of the certificate listings, with the hope that the system would then repopulate what was necessary as time went on; some on-line information seems to indicate that to be not a good course of action . . . so my course of action has been to do nothing. Question remains: how does one determine which listings can be deleted? Thanks for any clarification.

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Hi

I cannot speak to any other options being provided online, but our official guidance walks people through how to do this:

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect#w_possible-solutions

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