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unable to create subfolders under "Local Folders"

  • 2 replies
  • 1 has this problem
  • 36 views
  • Last reply by Rick

Constance Yanicka
Constance Yanicka
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05 August 2025 I have used Thunderbird software for many years to manage my e-mail. I am currently using version 140.1.0. Windows 11 OS. I have a gmail e-mail address.

I have many subfolders under my "Local Folders". I need to create a new subfolder. I am no longer able to click on "File" and then "New Subfolder" under Local Folders. I think there is an entire ribbon missing from the top of my Thunderbird window. How can I restore the option to click on "File", and then "New Subfolder, so I can create a new subfolder?

Thank you.

Connie Yanicka

05 August 2025 I have used Thunderbird software for many years to manage my e-mail. I am currently using version 140.1.0. Windows 11 OS. I have a gmail e-mail address. I have many subfolders under my "Local Folders". I need to create a new subfolder. I am no longer able to click on "File" and then "New Subfolder" under Local Folders. I think there is an entire ribbon missing from the top of my Thunderbird window. How can I restore the option to click on "File", and then "New Subfolder, so I can create a new subfolder? Thank you. Connie Yanicka

All Replies (2)

Ed
Ed
  • Top 25 Contributor
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1. R. click Local Folders > New folder

2. R. click the top bar > Menu Bar or click TB menu > View > Toolbars > Menu Bar

Helpful?

Rick
Rick
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Press the alt key to see the application menu (the missing “ribbon”).

Helpful?

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